To Drive or not to Drive - A Critical Review regarding the Acceptance of Autonomous Vehicles

With the advent of autonomous vehicles (AVs), research has put much effort in investigating the factors relevant for the acceptance of this new technology. In order to identify, critically assess, and combine extant findings, we performed a structured literature review regarding the acceptance of self-driving vehicles. Results of this review spanning 58 articles include (1) a comprehensive AV acceptance framework outlining significant factors across three areas: individual characteristics, vehicle characteristics and policy/society. We also (2) analyze the operationalization of relevant constructs and items in the identified studies as they strongly diverge in extant literature. This new level of detail helps researchers and practitioners to pervade and compare the AV acceptance research in-depth. Additionally, we contribute to the AV research stream as we (3) identify possible future research avenues, which we examine regarding content, method, and focus

NEVER CHANGE A RUNNING SYSTEM? HOW STATUS QUO-THINKING CAN INHIBIT SOFTWARE AS A SERVICE ADOPTION IN ORGANIZATIONS

Despite the “buzz” about Software as a Service (SaaS), decision makers still often refrain from replacing their existing in-house technologies with innovative IT services. Industry reports indicate that the skeptical attitude of decision makers stems primarily from a high degree of uncertainty that exists, for example, due to insufficient experience with the new technology, a lack of best practice approaches, and missing lighthouse projects. Whereas previous research is predominantly focused on the advantages of SaaS, behavioral economics conclusively demonstrate that reference points like the evaluation of the incumbent technology or a familiar product are oftentimes prevalent when decisions are made under uncertainty. In this context, Status Quo-Thinking may inhibit decisions in favor of potentially advantageous IT service innovations. Drawing on Prospect Theory and Status Quo Bias re-search, we derive and empirically test a research model that explicates the influence of the incumbent technology on the evaluation of SaaS. Based on a large-scale empirical study, we demonstrate that the decision makers’ attitude toward SaaS is highly dependent on their current systems and their level of SaaS. A lack of SaaS experience will increase the impact of the Status Quo, thus inhibiting a potential advantageous adoption of the new technology

To (Psychologically) Own Data is to Protect Data: How Psychological Ownership Determines Protective Behavior in a Work and Private Context

The ever rising rates of data generation entail new opportunities for business and society but also an increasing risk of data breaches. Apart from technical measures, approaches like password authentication to ensure data protection revolve around the end-user as the human element in information security. Drawing on organizational research which argues that the sole feeling of ownership towards an intangible target like data can lead to heightened levels of the individual’s responsibility, we investigate whether and to what extent this ownership feeling differs between personal files and data accessed in the work context. To this end, we draw on data derived through a two-phase questionnaire among a representative group of 209 employees. Consequently, we find evidence that psychological ownership shows stronger effects on protection motivation among participants in a private context. Furthermore, results indicate that employees partly relinquish their responsibility regarding security responses to protect data in their work context

Human Practice. Digital Ecologies. Our Future. : 14. Internationale Tagung Wirtschaftsinformatik (WI 2019) : Tagungsband

Erschienen bei: universi - Universitätsverlag Siegen. - ISBN: 978-3-96182-063-4Aus dem Inhalt: Track 1: Produktion & Cyber-Physische Systeme Requirements and a Meta Model for Exchanging Additive Manufacturing Capacities Service Systems, Smart Service Systems and Cyber- Physical Systems—What’s the difference? Towards a Unified Terminology Developing an Industrial IoT Platform – Trade-off between Horizontal and Vertical Approaches Machine Learning und Complex Event Processing: Effiziente Echtzeitauswertung am Beispiel Smart Factory Sensor retrofit for a coffee machine as condition monitoring and predictive maintenance use case Stakeholder-Analyse zum Einsatz IIoT-basierter Frischeinformationen in der Lebensmittelindustrie Towards a Framework for Predictive Maintenance Strategies in Mechanical Engineering - A Method-Oriented Literature Analysis Development of a matching platform for the requirement-oriented selection of cyber physical systems for SMEs Track 2: Logistic Analytics An Empirical Study of Customers’ Behavioral Intention to Use Ridepooling Services – An Extension of the Technology Acceptance Model Modeling Delay Propagation and Transmission in Railway Networks What is the impact of company specific adjustments on the acceptance and diffusion of logistic standards? Robust Route Planning in Intermodal Urban Traffic Track 3: Unternehmensmodellierung & Informationssystemgestaltung (Enterprise Modelling & Information Systems Design) Work System Modeling Method with Different Levels of Specificity and Rigor for Different Stakeholder Purposes Resolving Inconsistencies in Declarative Process Models based on Culpability Measurement Strategic Analysis in the Realm of Enterprise Modeling – On the Example of Blockchain-Based Initiatives for the Electricity Sector Zwischenbetriebliche Integration in der Möbelbranche: Konfigurationen und Einflussfaktoren Novices’ Quality Perceptions and the Acceptance of Process Modeling Grammars Entwicklung einer Definition für Social Business Objects (SBO) zur Modellierung von Unternehmensinformationen Designing a Reference Model for Digital Product Configurators Terminology for Evolving Design Artifacts Business Role-Object Specification: A Language for Behavior-aware Structural Modeling of Business Objects Generating Smart Glasses-based Information Systems with BPMN4SGA: A BPMN Extension for Smart Glasses Applications Using Blockchain in Peer-to-Peer Carsharing to Build Trust in the Sharing Economy Testing in Big Data: An Architecture Pattern for a Development Environment for Innovative, Integrated and Robust Applications Track 4: Lern- und Wissensmanagement (e-Learning and Knowledge Management) eGovernment Competences revisited – A Literature Review on necessary Competences in a Digitalized Public Sector Say Hello to Your New Automated Tutor – A Structured Literature Review on Pedagogical Conversational Agents Teaching the Digital Transformation of Business Processes: Design of a Simulation Game for Information Systems Education Conceptualizing Immersion for Individual Learning in Virtual Reality Designing a Flipped Classroom Course – a Process Model The Influence of Risk-Taking on Knowledge Exchange and Combination Gamified Feedback durch Avatare im Mobile Learning Alexa, Can You Help Me Solve That Problem? - Understanding the Value of Smart Personal Assistants as Tutors for Complex Problem Tasks Track 5: Data Science & Business Analytics Matching with Bundle Preferences: Tradeoff between Fairness and Truthfulness Applied image recognition: guidelines for using deep learning models in practice Yield Prognosis for the Agrarian Management of Vineyards using Deep Learning for Object Counting Reading Between the Lines of Qualitative Data – How to Detect Hidden Structure Based on Codes Online Auctions with Dual-Threshold Algorithms: An Experimental Study and Practical Evaluation Design Features of Non-Financial Reward Programs for Online Reviews: Evaluation based on Google Maps Data Topic Embeddings – A New Approach to Classify Very Short Documents Based on Predefined Topics Leveraging Unstructured Image Data for Product Quality Improvement Decision Support for Real Estate Investors: Improving Real Estate Valuation with 3D City Models and Points of Interest Knowledge Discovery from CVs: A Topic Modeling Procedure Online Product Descriptions – Boost for your Sales? Entscheidungsunterstützung durch historienbasierte Dienstreihenfolgeplanung mit Pattern A Semi-Automated Approach for Generating Online Review Templates Machine Learning goes Measure Management: Leveraging Anomaly Detection and Parts Search to Improve Product-Cost Optimization Bedeutung von Predictive Analytics für den theoretischen Erkenntnisgewinn in der IS-Forschung Track 6: Digitale Transformation und Dienstleistungen Heuristic Theorizing in Software Development: Deriving Design Principles for Smart Glasses-based Systems Mirroring E-service for Brick and Mortar Retail: An Assessment and Survey Taxonomy of Digital Platforms: A Platform Architecture Perspective Value of Star Players in the Digital Age Local Shopping Platforms – Harnessing Locational Advantages for the Digital Transformation of Local Retail Outlets: A Content Analysis A Socio-Technical Approach to Manage Analytics-as-a-Service – Results of an Action Design Research Project Characterizing Approaches to Digital Transformation: Development of a Taxonomy of Digital Units Expectations vs. Reality – Benefits of Smart Services in the Field of Tension between Industry and Science Innovation Networks and Digital Innovation: How Organizations Use Innovation Networks in a Digitized Environment Characterising Social Reading Platforms— A Taxonomy-Based Approach to Structure the Field Less Complex than Expected – What Really Drives IT Consulting Value Modularity Canvas – A Framework for Visualizing Potentials of Service Modularity Towards a Conceptualization of Capabilities for Innovating Business Models in the Industrial Internet of Things A Taxonomy of Barriers to Digital Transformation Ambidexterity in Service Innovation Research: A Systematic Literature Review Design and success factors of an online solution for cross-pillar pension information Track 7: IT-Management und -Strategie A Frugal Support Structure for New Software Implementations in SMEs How to Structure a Company-wide Adoption of Big Data Analytics The Changing Roles of Innovation Actors and Organizational Antecedents in the Digital Age Bewertung des Kundennutzens von Chatbots für den Einsatz im Servicedesk Understanding the Benefits of Agile Software Development in Regulated Environments Are Employees Following the Rules? On the Effectiveness of IT Consumerization Policies Agile and Attached: The Impact of Agile Practices on Agile Team Members’ Affective Organisational Commitment The Complexity Trap – Limits of IT Flexibility for Supporting Organizational Agility in Decentralized Organizations Platform Openness: A Systematic Literature Review and Avenues for Future Research Competence, Fashion and the Case of Blockchain The Digital Platform Otto.de: A Case Study of Growth, Complexity, and Generativity Track 8: eHealth & alternde Gesellschaft Security and Privacy of Personal Health Records in Cloud Computing Environments – An Experimental Exploration of the Impact of Storage Solutions and Data Breaches Patientenintegration durch Pfadsysteme Digitalisierung in der Stressprävention – eine qualitative Interviewstudie zu Nutzenpotenzialen User Dynamics in Mental Health Forums – A Sentiment Analysis Perspective Intent and the Use of Wearables in the Workplace – A Model Development Understanding Patient Pathways in the Context of Integrated Health Care Services - Implications from a Scoping Review Understanding the Habitual Use of Wearable Activity Trackers On the Fit in Fitness Apps: Studying the Interaction of Motivational Affordances and Users’ Goal Orientations in Affecting the Benefits Gained Gamification in Health Behavior Change Support Systems - A Synthesis of Unintended Side Effects Investigating the Influence of Information Incongruity on Trust-Relations within Trilateral Healthcare Settings Track 9: Krisen- und Kontinuitätsmanagement Potentiale von IKT beim Ausfall kritischer Infrastrukturen: Erwartungen, Informationsgewinnung und Mediennutzung der Zivilbevölkerung in Deutschland Fake News Perception in Germany: A Representative Study of People’s Attitudes and Approaches to Counteract Disinformation Analyzing the Potential of Graphical Building Information for Fire Emergency Responses: Findings from a Controlled Experiment Track 10: Human-Computer Interaction Towards a Taxonomy of Platforms for Conversational Agent Design Measuring Service Encounter Satisfaction with Customer Service Chatbots using Sentiment Analysis Self-Tracking and Gamification: Analyzing the Interplay of Motivations, Usage and Motivation Fulfillment Erfolgsfaktoren von Augmented-Reality-Applikationen: Analyse von Nutzerrezensionen mit dem Review-Mining-Verfahren Designing Dynamic Decision Support for Electronic Requirements Negotiations Who is Stressed by Using ICTs? A Qualitative Comparison Analysis with the Big Five Personality Traits to Understand Technostress Walking the Middle Path: How Medium Trade-Off Exposure Leads to Higher Consumer Satisfaction in Recommender Agents Theory-Based Affordances of Utilitarian, Hedonic and Dual-Purposed Technologies: A Literature Review Eliciting Customer Preferences for Shopping Companion Apps: A Service Quality Approach The Role of Early User Participation in Discovering Software – A Case Study from the Context of Smart Glasses The Fluidity of the Self-Concept as a Framework to Explain the Motivation to Play Video Games Heart over Heels? An Empirical Analysis of the Relationship between Emotions and Review Helpfulness for Experience and Credence Goods Track 11: Information Security and Information Privacy Unfolding Concerns about Augmented Reality Technologies: A Qualitative Analysis of User Perceptions To (Psychologically) Own Data is to Protect Data: How Psychological Ownership Determines Protective Behavior in a Work and Private Context Understanding Data Protection Regulations from a Data Management Perspective: A Capability-Based Approach to EU-GDPR On the Difficulties of Incentivizing Online Privacy through Transparency: A Qualitative Survey of the German Health Insurance Market What is Your Selfie Worth? A Field Study on Individuals’ Valuation of Personal Data Justification of Mass Surveillance: A Quantitative Study An Exploratory Study of Risk Perception for Data Disclosure to a Network of Firms Track 12: Umweltinformatik und nachhaltiges Wirtschaften Kommunikationsfäden im Nadelöhr – Fachliche Prozessmodellierung der Nachhaltigkeitskommunikation am Kapitalmarkt Potentiale und Herausforderungen der Materialflusskostenrechnung Computing Incentives for User-Based Relocation in Carsharing Sustainability’s Coming Home: Preliminary Design Principles for the Sustainable Smart District Substitution of hazardous chemical substances using Deep Learning and t-SNE A Hierarchy of DSMLs in Support of Product Life-Cycle Assessment A Survey of Smart Energy Services for Private Households Door-to-Door Mobility Integrators as Keystone Organizations of Smart Ecosystems: Resources and Value Co-Creation – A Literature Review Ein Entscheidungsunterstützungssystem zur ökonomischen Bewertung von Mieterstrom auf Basis der Clusteranalyse Discovering Blockchain for Sustainable Product-Service Systems to enhance the Circular Economy Digitale Rückverfolgbarkeit von Lebensmitteln: Eine verbraucherinformatische Studie Umweltbewusstsein durch audiovisuelles Content Marketing? Eine experimentelle Untersuchung zur Konsumentenbewertung nachhaltiger Smartphones Towards Predictive Energy Management in Information Systems: A Research Proposal A Web Browser-Based Application for Processing and Analyzing Material Flow Models using the MFCA Methodology Track 13: Digital Work - Social, mobile, smart On Conversational Agents in Information Systems Research: Analyzing the Past to Guide Future Work The Potential of Augmented Reality for Improving Occupational First Aid Prevent a Vicious Circle! The Role of Organizational IT-Capability in Attracting IT-affine Applicants Good, Bad, or Both? Conceptualization and Measurement of Ambivalent User Attitudes Towards AI A Case Study on Cross-Hierarchical Communication in Digital Work Environments ‘Show Me Your People Skills’ - Employing CEO Branding for Corporate Reputation Management in Social Media A Multiorganisational Study of the Drivers and Barriers of Enterprise Collaboration Systems-Enabled Change The More the Merrier? The Effect of Size of Core Team Subgroups on Success of Open Source Projects The Impact of Anthropomorphic and Functional Chatbot Design Features in Enterprise Collaboration Systems on User Acceptance Digital Feedback for Digital Work? Affordances and Constraints of a Feedback App at InsurCorp The Effect of Marker-less Augmented Reality on Task and Learning Performance Antecedents for Cyberloafing – A Literature Review Internal Crowd Work as a Source of Empowerment - An Empirical Analysis of the Perception of Employees in a Crowdtesting Project Track 14: Geschäftsmodelle und digitales Unternehmertum Dividing the ICO Jungle: Extracting and Evaluating Design Archetypes Capturing Value from Data: Exploring Factors Influencing Revenue Model Design for Data-Driven Services Understanding the Role of Data for Innovating Business Models: A System Dynamics Perspective Business Model Innovation and Stakeholder: Exploring Mechanisms and Outcomes of Value Creation and Destruction Business Models for Internet of Things Platforms: Empirical Development of a Taxonomy and Archetypes Revitalizing established Industrial Companies: State of the Art and Success Principles of Digital Corporate Incubators When 1+1 is Greater than 2: Concurrence of Additional Digital and Established Business Models within Companies Special Track 1: Student Track Investigating Personalized Price Discrimination of Textile-, Electronics- and General Stores in German Online Retail From Facets to a Universal Definition – An Analysis of IoT Usage in Retail Is the Technostress Creators Inventory Still an Up-To-Date Measurement Instrument? Results of a Large-Scale Interview Study Application of Media Synchronicity Theory to Creative Tasks in Virtual Teams Using the Example of Design Thinking TrustyTweet: An Indicator-based Browser-Plugin to Assist Users in Dealing with Fake News on Twitter Application of Process Mining Techniques to Support Maintenance-Related Objectives How Voice Can Change Customer Satisfaction: A Comparative Analysis between E-Commerce and Voice Commerce Business Process Compliance and Blockchain: How Does the Ethereum Blockchain Address Challenges of Business Process Compliance? Improving Business Model Configuration through a Question-based Approach The Influence of Situational Factors and Gamification on Intrinsic Motivation and Learning Evaluation von ITSM-Tools für Integration und Management von Cloud-Diensten am Beispiel von ServiceNow How Software Promotes the Integration of Sustainability in Business Process Management Criteria Catalog for Industrial IoT Platforms from the Perspective of the Machine Tool Industry Special Track 3: Demos & Prototyping Privacy-friendly User Location Tracking with Smart Devices: The BeaT Prototype Application-oriented robotics in nursing homes Augmented Reality for Set-up Processe Mixed Reality for supporting Remote-Meetings Gamification zur Motivationssteigerung von Werkern bei der Betriebsdatenerfassung Automatically Extracting and Analyzing Customer Needs from Twitter: A “Needmining” Prototype GaNEsHA: Opportunities for Sustainable Transportation in Smart Cities TUCANA: A platform for using local processing power of edge devices for building data-driven services Demonstrator zur Beschreibung und Visualisierung einer kritischen Infrastruktur Entwicklung einer alltagsnahen persuasiven App zur Bewegungsmotivation für ältere Nutzerinnen und Nutzer A browser-based modeling tool for studying the learning of conceptual modeling based on a multi-modal data collection approach Exergames & Dementia: An interactive System for People with Dementia and their Care-Network Workshops Workshop Ethics and Morality in Business Informatics (Workshop Ethik und Moral in der Wirtschaftsinformatik – EMoWI’19) Model-Based Compliance in Information Systems - Foundations, Case Description and Data Set of the MobIS-Challenge for Students and Doctoral Candidates Report of the Workshop on Concepts and Methods of Identifying Digital Potentials in Information Management Control of Systemic Risks in Global Networks - A Grand Challenge to Information Systems Research Die Mitarbeiter von morgen - Kompetenzen künftiger Mitarbeiter im Bereich Business Analytics Digitaler Konsum: Herausforderungen und Chancen der Verbraucherinformati

Digital Transformation and IT Security Issues - Analyzing Organizational Decision-Making Processes through a Behavioral Lens

Digital transformation has established itself as an omnipresent term in the new millennium. Often considered synonymous with the so-called Fourth Industrial Revolution, the term describes the convergence of information technology and the ubiquity of data in private life as well as in business and social lives. Inherent to the term "revolution" is radical change and the upheaval of existing processes and relationships. Translated into a business context, revolution leads to the transformation of business models and established work processes as well as the increasing dependence on data and new technologies. In times of digital transformation, managers and organizational decision-makers are faced with constant, potentially business-critical, decisions regarding these new technologies and the maintenance of information and data security. The analysis of management decisions, therefore, plays a crucial role in comprehending and researching digital transformation. This dissertation, therefore, seeks to improve our understanding of decision-making processes regarding the adoption of cloud computing solutions and data protection measures as well as investments in information technology (IT) security in primarily small and medium-sized enterprises. Article A examines the influence of status quo bias and reference dependency in the decision to adopt cloud computing solutions. Based on the tenets of prospect theory, findings suggest that rather inexperienced decision-makers are taking their evaluation of the existing technology more into account when assessing a cloud-based replacement technology. As a consequence, status quo thinking leads to a more negative assessment of the new technology, which hinders its potentially beneficial introduction to the organizational IT service architecture. Article B investigates decision-making processes related to end-user data protection measures and the impact of psychological ownership on the motivation to protect data. In a questionnaire study and based on the protection motivation theory, the influence of psychological ownership on the decision-making behavior of individuals in both private and work contexts is analyzed. The results demonstrate that psychological ownership exerts a stronger impact on the protection motivation of participants in a private context. The analysis further indicates that employees partly relinquish their responsibility regarding security responses to protect data in their work context. Fostering feelings of psychological ownership could possibly counteract such detrimental effects and improve the adoption of data protection measures in a work context. In Article C, the previously demonstrated cognitive and behavioral aspects of decision-making are contextualized into a holistic conceptual framework. Based on a comprehensive literature analysis and an interview study, this study finds that decisions regarding IT security in companies are influenced by organizational, economic, environmental, cognitive, and behavioral aspects. The literature analysis further demonstrates that existing research still emphasizes economic aspects based on the assumption of purely rational decision-makers. Studies that shed light on IT security decisions from a behavioral, environmental or organizational perspective are significantly less frequent, although the analysis of the expert interviews emphasizes the influence of these aspects. Article D validates that decision-makers in companies are influenced by a variety of aspects when making investment decisions in IT security. The studies of both Article D and Article E aim at decision-makers from small and medium-sized enterprises (SMEs), since an in-depth literature review of existing research in the area of organizational IT security indicates that organizational IT security in SMEs has been largely neglected. The analysis of expert interviews conducted with SME decision-makers, however, indicates that implications of existing research can be transferred only to a limited extent due to unique constraints and their influence on decisions in the SME context. The studies, therefore, investigate and validate the impact of these SME-specific constraints regarding IT security decisions. The findings imply that invest-ment decisions with regard to organizational IT security are strongly influenced by SME-specific characteristics such as insufficient IT budget planning, undocumented processes, or multiple roles due to lack of resources. Consequently, this dissertation provides valuable insights for both practice and research regarding typical and frequent decision-making processes in the context of digital transformation. In particular, this study examines the influence of biases and non-rational aspects in the decision-making process regarding new technologies or measures to ensure their security as well as the effects of SME-specific constraints demonstrate and emphasizes the need for further behavioral research in technology adoption and IT security

LEARNING FROM CLIMATE RESEARCH: APPLYING THE FINITE POOL OF WORRY ON CYBER-RELATED RISKS

Experts in climate change and cybersecurity face a similar challenge: although most people do perceive the severity and likelihood of hazards like global warming or data theft, they rarely actively engage in a change of behaviour to decrease their risk that exposure to the hazard will lead to negative consequences. Whereas most research in Information Systems predominantly draws on cognitive, consequentialist models, climate researchers claim that negative affect can be seen as the wellspring of actions and that a lack of emotions and affects delays or defers behavioral changes. Especially, the role of worry as trigger for behavioral change has been accentuated in the last decade but remains largely overlooked in the context of cyber-related hazards. However, behavioral scientists claim that humans’ capacity of emotions is limited which leads to the hypothetical mental formation of a Hierarchy of Concerns. Only risks that are perceived as probable, serious and concern-inducing will elicit personal worry which ultimately leads to action. Due to the limited capacity of emotions, climate researchers attribute inaction to the so-called Finite Pool of Worry. We thus assume that cyber-related hazards are affected similarly by these mental formations and present our experimental approach aimed at demonstrating its existence

The Influence of SME Constraints on Organizational IT Security

Small and medium-sized enterprises (SME) represent more than 95 percent of all businesses worldwide, yet organizational IT security research has largely neglected SME or superimposed certain theoretical assumptions that are not necessarily applicable in

A Holistic View on Organizational IT Security: The Influence of Contextual Aspects During IT Security Decisions

Decisions regarding organizational IT security are often approximated by models drawing on normative statistical decision theories even though several IS researchers and studies in cognate disciplines have argued for the importance of contextual aspects. Based on findings in organizational and behavioral science and 25 expert interviews, this paper proposes a framework, postulating that IT security (investment) decisions are largely influenced by such contextual aspects: organizational, environmental, economic, and not least of all by cognitive and behavioral aspects of decision-makers. Subsequently, we review organizational IT security literature building on Straub and Welke’s Security Risk Planning Model and the previously postulated conceptual framework. This critical literature review highlights the scarcity of studies analyzing IT security decision-making from a behavioral, environmental, and organizational perspective and thus argues for the importance and future consideration of contextual aspects regarding IT security decisions